glossary

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early termination: If you end your contract early, you will be required to pay the difference between the full price and discounted price of hardware purchased on contract. If you cancel your connection within 6 months, an early termination fee of $69 applies, but you won't have to pay out the remainder of your contract.
fair contract guarantee: If you've signed up for an optional fixed term, you may still change between our broadband plans at any time without breaking your contract. When upgrading, we will absorb the administration cost. When chancing to a plan of equal or lesser value, a small administration fee applies.